Returns Policy

Returns Policy

This Returns Policy must be read in line with the full terms and conditions.

1.0 Returns Policy

1.1 If some or all the bottles of product in a case are broken or spoiled when they are delivered you should notify us as soon as possible. You may choose either to return the whole case or just the affected bottles for a refund.

1.2 You must notify us of all spirits which are due to be returned for any of the reasons stated in these terms within 7 days from delivery of the spirits. You can call us on 01577 208 725 or email us at info@distillersart.com

1.3 Nothing in these Terms and Conditions will reduce your statutory rights relating to faulty or misdescribed goods. Further information about your rights is available from your Local Authority Trading Standards Department or Citizen’s Advice Bureau.

For orders outside the United Kingdom please consult your relevant local advice organisation for information regarding your rights.